SERVICE TERMS
Clear scope before you start.
The current Row & Record pilot is free. No live checkout or payment card collection is enabled. These terms cover the current free pilot.
Open the CSV workspaceWho operates the service
Row & Record is the product brand. The publicly named operator is 昕盛
Support contact: support@rowandrecord.com
Current tools are free. Any future paid offer needs separate published terms and payment-provider approval.
The current free pilot
All current tools are free during the pilot. No paid offer is open. See Pricing for the current offer.
The workspace provides CSV software for supported field mapping, cleanup, review and downloads. Software checks do not include an expert’s manual review.
Supported files and limits
Use a UTF-8, comma-separated CSV, up to 10 MiB per file and 50,000 source records. Save an Excel workbook as CSV UTF-8 before loading it.
The workspace can produce a source-preserving copy, a mapped Shopify-format copy and an audit. Review your selected export: these outputs have different purposes.
Complete WooCommerce migrations for variable, variation, grouped or external products are not supported.
What the tool does not check
The workspace reviews file data. It does not verify your live store, existing products, category taxonomy, metafield values or online image availability.
It does not request store credentials, connect to your store or automatically import your results. You decide whether to import a downloaded file.
Your review and backup
Use files you are authorized to process. Keep an untouched source copy and take a fresh store backup or export before making changes.
Confirm mappings and proposed changes, check the output against your current store data, and test a small import before applying a larger update.
Product CSVs can preserve formula-like text. Disable formula evaluation when opening them in a spreadsheet.
Local processing and copies
Current CSV contents are processed in your browser tab and are not uploaded to a server. Reloading clears the workspace, so download your results before leaving.
Files already downloaded remain on your device. See Privacy for data handling and limited website usage signals.
Payments, cancellation and refunds
The current pilot is free. There is no live checkout, payment card collection or paid order to cancel or refund. Any future paid service will publish its scope, price, delivery and refund terms before charging. Mandatory consumer rights remain in effect.